At Anurmi, we want you to truly love what you receive.
If something isn’t quite right, we’re here to help make it better.
Return Window
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Return or exchange requests must be raised within 48 hours of delivery
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Items must be unused, unworn, unwashed, and in their original condition with all tags intact
What We Offer
For eligible returns, we currently offer:
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Size exchanges
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Store credit
We do not offer refunds for change-of-mind or sizing returns.
Size Exchanges
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You may request a size exchange for the same product
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Exchanges are subject to size availability
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If your preferred size is unavailable, we’ll issue store credit instead
Store Credit
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Store credit will be issued for eligible returns
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It will be shared with you via email
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It will remain valid for 3 months from the date of issue
This gives you time to choose something you truly love ✨
Damaged, Defective or Incorrect Items
If you receive an item that is damaged, defective, incorrect, or materially different from its description, please contact us within 48 hours of delivery with clear images.
Once verified, we will arrange a replacement or refund, as applicable, at no additional delivery cost to you.
For Cash on Delivery orders, approved refunds will be processed via bank transfer.
How to Request a Return or Exchange
Please email us at anurmifashion@gmail.com with:
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Your order number
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The reason for your request
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Clear images, where applicable
We’ll guide you through the next steps.