At Anurmi, we want you to truly love what you receive.
If something isn’t quite right, we’re here to help make it better.
Return Window
- Requests must be raised within 48 hours of delivery
- Items must be unused, unwashed, and in original condition with tags intact
What We Offer
We currently offer:
- Size exchanges
- Store credit
At this stage, we do not offer refunds, except in rare cases (explained below).
Exchanges
- You can request a size exchange for the same product
- Exchanges are subject to size availability
- If your size is unavailable, we’ll issue store credit instead
Store Credit
- Store credit will be issued for eligible returns
- It will be shared with you via email
- Valid for 3 months from the date of issue
This allows you to take your time and choose something you truly love ✨
Refunds (not applicable for COD purchases)
Refunds are only processed in the following cases:
- You received a damaged or defective product
- You received the wrong item
In such cases, please reach out within 48 hours with clear images, and we’ll take care of it promptly.
How to Request a Return or Exchange
Please reach out to us at anurmifashion@gmail.com with:
- Order number
- Reason for request
- Images (if applicable)
We’ll guide you through the next steps